Cookie Policy

A cookie is a text file containing small amounts of information which are downloaded to your browser when you visit a website. Cookies are then sent back to the website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful as they effectively act as a memory and allow a website to recognise a browser and remember what it has done in the past, this may be such things as login in, pressing certain buttons or reading certain pages.

Cookies do lots of different jobs and generally their main purpose is to improve a user experience, they may do this by remembering your preferences or helping you navigate between pages on a website. Cookies can also help to ensure adverts you see online are of interest to you and relevant.

If you would like to find out more information about cookies you can visit the following websites; http://www.allaboutcookies.org/ and http://www.youronlinechoices.eu/.

Types of Cookies

Cookies can be categorised into four main groups, these groups are not exhaustive and the categories are reviewed on a regular basis to ensure they still accurately reflect the cookies used by websites.

Category 1: Strictly Necessary Cookies

Quick Overview: This type of cookie enables you to use services you have specifically asked for.

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the store. Without these cookies website functions such as order processing are not possible. This type of cookies may also be referred to as a Session Management Cookie.

Category 2: Performance Cookies

Quick Overview: This type of cookie collects anonymous information on the pages you visit.

These cookie gather information on how visitors use a website, for example which pages are most popular or when error messages are displayed. These cookies do not collect any information that identifies a visitor. All information collected is anonymous and is purely used to improve how a website works.

Category 3: Functionality Cookies

Quick Overview: These cookies remember choices you make to help improve your user experience.

This type of cookie allows a website to remember choices and selections you make, things such as a user name, preferred language or region you are in are. This knowledge then allows the website to tailor its features to provide you with a more personal enhanced experience. An example of this may be a website that provides local weather or travel information to you. This type of cookie only functions for a specific website and any information collected cannot be used on other websites.

Category 4: Targeting or Advertising Cookies

Quick Overview: These cookies collect information about how you browse the internet and then use this to target advertising relevant to your interests.

This type of cookie is used to deliver adverts that are targeted at your interests based on the websites you have visited. They are also used to limit the number of times you see adverts and to measure the effectiveness of advertising campaigns. This type of cookie is usually placed by advertising networks with the permission of the website operator. They remember if you have visited a website and then share this information with other organisations such as advertisers.

Why do Office Allsorts Use Cookies?

We want to provide you with the best experience possible when using our website and using cookies enables us to provide a number of functions such as;

Shopping Experience: If you add items to your basket and then leave the website, when you return to the site your shopping basket will be saved to make the checkout process run more smoothly.

Visitor Behaviour: We collect data about what our visitors do whilst using the website so we can see what people like and what they don’t like and improve the site based on this information. The data collected is aggregated and is anonymous meaning that no personal data is collected.

Third Party:This allows us to track where our visitors have come from, in particular our advertising partners.

What Cookies do Office Allsorts Use?

Office Allsorts use three types of cookies. If we refer back to the ‘Types of Cookies’ Section, all the cookies deployed on the website fall under categories 1,2 and 3.

Category 1: Strictly Necessary Cookies

  • Session Management: These cookies allow users to access secure areas or our site, place orders and make payments. These cookies are essential for the running of the website. Session management cookies gather no information that could be used for marketing purposes.

Category 2: Performance Cookies

  • Analytical Cookies: These cookies collect visitor data and enable us to improve the website functionality and design by analysing the information. These cookies can be third party cookies but the information collected is exclusively used by Office Allsorts and is not passed to any other organisation.

  • Affiliate Cookies: An affiliate is a website that sends visitors to Office Allsorts (www.officeallsorts.co.uk). When a visitor then makes a purchase, Office Allsorts credit the affiliate that has referred the customer, in layman’s terms this could be called a finder’s fee. An example of an affiliate website may be a price comparison site or a voucher code site, however other types of affiliate do exist.

    When a visitor clicks on an affiliate link a cookie is written to the user’s browser. This cookie holds the affiliate ID which is recognised at the Office Allsorts ordering page to credit the affiliate for a referred sale. The cookie that has been created can be active for as long as the advertiser desires, in Office Allsorts case affiliate cookies are active for a 30 day period.

Category 3: Functionality Cookies

  • Live Chat Cookies: If you look in the left had side of any page on the Office Allsorts website you will see our Live Chat button. If you click on this button a chat box opens which allows you talk directly with one of our team in the office. This system is provided by a company called Velaro and as well as letting us talk to our customers it also enables us to see visitors as they navigate the website and allows us to initiate a ‘Chat’ if we feel it will help the user. As an example we may ask a visitor if they need any assistance if we can see they have been on the same page in the order placement process for some time. If the visitor does not wish to chat then they can simply decline our invitation to chat.

Not Accepting Cookies or Requesting Cookies be Disabled after Acceptance

You do not have to accept cookies from Office Allsorts. It is entirely down to the user to determine how they wish to manage their web browsing experience.

If you do not accept cookies then you will not be able to purchase from Office Allsorts online. If you are an existing account holder you will not be able to access your account or any secure areas of the website.

If you do not accept cookies you can still order from Office Allsorts by a number of alternative methods;

Phone: 0115 9455833
Fax: 0115 9775434
Email: sales@officeallsorts.co.uk

Once you have provided us with consent to use cookies you may of course change your mind in which case you entitled to withdraw consent at any time.

All major browsers allow you to amend you cookie options or simply disallow them altogether. You can usually find out how to this in the help menu of your browser. The following website provides information for all recent versions of popular browsers used on the market today. http://www.aboutcookies.org/default.aspx?page=1

If you have any questions regarding cookies please feel free to contact us by the following methods;

Phone: 0115 9455833
Fax: 0115 9775434
Email: customer.services@officeallsorts.co.uk

© 2009 Office AllSorts | Registered In England & Wales Company No: 06949853.